SINMED CORPORATION PTE LTD and/or its subsidiaries, affiliated and associated companies (“SINMED CORPORATION”) recognize the importance of an individual privacy and Personal Data (as defined below). This privacy policy (“Privacy Policy”) outlines how SINMED CORPORATION manages the Personal Data which is subject to Personal Data Protection Act 2012 in Singapore (“the Act”).
1. Personal Data
1.1 Personal Data refers to any data, whether true or not, about an individual who can be identified from that data; or data and other information to which SINMED CORPORATION has or is likely to have access including existing data in our records which you have provided us in any forms you may submit to us or via any form of interaction with us.
1.2 Personal Data which you may provide us including but not limited to:-
a) Name;
b) NRIC/Passport/Other Identification Number;
c) Telephone Number;
d) Mailing address;
e) Email address;
f) Date of birth; and/or
g) Credit card number/bank detail.
2. Collection of Personal Data
2.1 Generally, you can use and browse our website without disclosing your Personal Data to us subject to subclause 2.2 below.
2.2 SINMED CORPORATION may collect Personal Data, directly or indirectly, from an individual or authorized representative of an individual in a number of ways such as when:
a) you use our services provided through online platform and other technology platforms;
b) you apply for a job with us;
c) you subscribe to our alerts or newsletters;
d) you sign up as member, volunteer, ambassador or animal adopter in any of our parks;
e) you participate in our marketing or promotional events;
f) you use our ‘customers services’ at any of our parks;
g) you communicate with us in relation to any enquiry, request or feedback; and/or
h) you participate in our contests, interviews, market research or surveys.
3. Consent of Collection of Personal Data
3.1 By submitting information to us, communicating with us, or signing up for any products and services offered by SINMED CORPORATION, you agree and consent for SINMED CORPORATION to collect, use, disclose and share your Personal Data amongst ourselves or to our partners, in the manner set forth in this Privacy Policy.
3.2 When you provide SINMED CORPORATION with any Personal Data relating to a third party (such as information of your dependent, spouse, children and/or parents), you represent and warrant that you are authorized to do so and/or the consent of that third party has been obtained for the collection, use and disclosure of the Personal Data by us for any of the purposes listed herein.
4. Purpose and Use of Personal Data
4.1 Generally SINMED CORPORATION collects, uses and discloses your Personal Data for the following purposes:-
a) to communicate with you on our products and services, announcements, promotions or contests;
b) to respond to your enquiries, requests, feedbacks or products and services improvements;
c) to process your application for job;
d) to verify your identity;
e) to manage the administrative and business operations of our companies and complying with our internal policies and procedures;
f) to facilitate business asset transactions such as asset sales, mergers or acquisitions involving any of our companies;
g) to obtain your feedback or participation in surveys, market research and/or analysis for statistical, profiling or other purposes to enable us to customize, review, improvise and develop our products and services, to understand customer preferences, behaviour and market trends;
h) to manage the safety and security of our premises and services including but not limited to conducting security clearances and carrying out CCTV surveillance;
i) to provide media announcements or responses;
j) to respond to any claims, actions or proceedings and/or to safeguard and enforcing our contractual and legal rights and obligations;
k) to manage and prepare any incidents or accidents reports;
l) to comply with any applicable rules, law and regulations, codes of practice or guidelines as well as to assist in investigations and law enforcement by relevant authorities; and/or
m) any other purpose relating to any of the above.
4.2 For any other purpose(s) not set out herein, SINMED CORPORATION may notify and seek your further consent before using your Personal Data for that other purpose(s).
5. Disclosure of Personal Data
5.1 SINMED CORPORATION will take reasonable steps to secure your Personal Data against any unauthorized access, improper use or disclosure and ensure that access to your Personal Data is limited to persons whom we reasonably believe requires access for effective delivery of our services to you for the purposes listed herein (where applicable) or any other purpose as consented by you.
5.2 Subject to the provisions of any applicable law and in order to carry out the purposes listed herein, we may share or disclose your Personal Data with our related corporations including but not limited to:
a) agents, contractors or third-party service providers (whether in Singapore or elsewhere) contracted by SINMED CORPORATION to provide operational services such as courier services, insurance, telecommunications, information technology, payment, payroll, processing training, market research, storage, archival, customer support investigation services or other services;
b) banks, credit card companies, secretarial agents, billing organizations and their respective service providers;
c) our business associate or partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions which may include any merger, acquisition or asset sale;
d) our professional advisors such as lawyers, auditors, accountants or consultants;
e) law enforcement agencies, relevant government ministries, regulators, statutory boards or authorities in compliance with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority; and/or
f) any other person to whom you authorize us to disclose your Personal Data to.
5.3 SINMED CORPORATION will use all commercially reasonable endeavors to ensure that our employees, officers, partners and such other third parties who have access to your Personal Data to observe and adhere to the terms of this Personal Data Protection Policy.
6. Withdrawal of Consent, Access and Correction of Personal Data
6.1 You may write to our Personal Data Protection Officer at the address provided below if you:
a) have any queries or feedback relating to your Personal Data or our Data Protection Policy;
b) wish to withdraw your consent to any use of your Personal Data as set out in this Data Protection Policy; or
c) would like to obtain access and make corrections/updates to your Personal Data in our records,
Data Protection Officer
SINMED CORPORATION PTE LTD
Address: 6 Eu Tong Sen Street, #09-07 The Central, Singapore 059817
6.2 Please note that for any Personal Data provided to us by a third party (e.g. your company or a recruiter or a parent), you should inform such party to write to SINMED CORPORATION for any queries, feedback, complaints, and access and correction requests on your behalf.
7. Transfer of Personal Data
The Personal Data we collect from you may be transferred to, stored and processed at a destination outside Singapore. By submitting your Personal Data, you agree to such transfer, storing or processing for the purposes described in this Privacy Policy. SINMED CORPORATION will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy.
8. Log Files
SINMED CORPORATION follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
9. Cookies and Web Beacons
9.1 Like any other website, SINMED CORPORATION uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
9.2 Should you wish to disable the cookies of our websites, you may do so by changing the settings on your browser. However, you may not be able to enter certain part(s) of our websites.
10. Third Party Websites
Our website may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please ensure you carefully read and review the privacy policies of these websites before you submit any Personal Data to these websites.
11. Miscellaneous
11.1 SINMED CORPORATION will retain your Personal Data for as long as the purpose for which it was collected remains and until it is no longer necessary for any other legal or business purposes.
11.2 SINMED CORPORATION reserves the right to modify and update this Privacy Policy from time to time to ensure that this Privacy Policy is consistent with any changes to the laws and regulations applicable to SINMED CORPORATION and also the developments of our products and services. All communications, transactions and dealings with us shall be subject to the latest version of this Privacy Policy in force at the time.
11.3 This Privacy Policy was last updated on 3 June 2022. Please do visit our website to stay informed of our privacy and data practices.
11.4 This Privacy Policy shall be governed in all respects by the laws of Singapore.